Terms of service

Terms of Service

Welcome to Stickky! By visiting our site or purchasing from us, you agree to the terms below. Please read them carefully. If you don’t agree, you shouldn’t use our website or services.

Last updated:30/08/25

1) Overview

This website is operated by Stickky Ltd (“Stickky”, “we”, “us”, “our”). We provide the site, its information, tools and services to you (“you”, “user”) subject to these Terms of Service (“Terms”).

By using our site and/or buying something, you agree to these Terms (including any policies linked here, such as our Privacy Policy and Returns/Refund Policy).

We may update these Terms from time to time by posting changes here. Your continued use of the site means you accept the updated Terms.

Our store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products and services to you.

2) Online Store Terms

  • You confirm you’re at least the age of majority in your place of residence, or you are the age of majority and consent to your minor dependents using the site.

  • You must not use our products or services for any illegal or unauthorised purpose, and you must follow all applicable laws (including copyright).

  • Don’t upload or transmit any viruses, malware, or destructive code.

  • Any breach of these Terms may result in immediate termination of your access to our services.

3) General Conditions

  • We may refuse service to anyone for any reason at any time.

  • Your content (excluding payment card data) may be transferred unencrypted over networks and adapted to technical requirements. Payment card data is always encrypted during transfer.

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service without our written permission.

  • Section headings are for convenience only and don’t limit the Terms.

4) Accuracy, Completeness & Timeliness

  • We do our best—but information on this site may not always be accurate, complete, or current. Use it for general guidance only.

  • Some information may be historical. We may change site content at any time, with no obligation to update it.

  • You’re responsible for monitoring changes to the site.

5) Modifications to the Service & Prices

  • Product prices may change without notice.

  • We may modify or discontinue the service (or any part of it) at any time without notice.

  • We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.

6) Products & Services

  • Some products/services may be available online only, in limited quantities, and may be returnable/exchangeable only per our Refund/Returns Policy: [link to your Returns/Refund Policy].

  • We try hard to display product colours/images accurately, but we can’t guarantee your screen’s display will be exact.

  • We may limit sales to any person, region or jurisdiction and limit quantities per order. We may discontinue any product at any time.

  • We don’t warrant that the quality of any products/services/information will meet your expectations, or that any errors will be corrected immediately.

7) Billing & Account Information

  • We may refuse any order. We may limit/cancel quantities per person, household, order, account, card, and/or address. If we change or cancel an order, we may try to notify you via the email/billing details provided.

  • We may restrict orders that appear to be placed by dealers, resellers or distributors.

  • You agree to provide current, complete and accurate purchase and account info, and to promptly update your details so we can process your orders and contact you as needed.

For details on returns/refunds, see our Refund/Returns Policy: [link].

8) Optional Tools

  • We may give you access to third-party tools we don’t monitor or control.

  • You agree these tools are provided “as is” and “as available,” without warranties. We’re not liable for your use of them.

  • Any use of third-party tools is at your own risk. Make sure you’re happy with the providers’ terms.

  • Future new features/services will also be subject to these Terms.

9) Third-Party Links

  • Some content, products and services available via our site may include materials from third parties and links to their websites.

  • We’re not responsible for examining or evaluating third-party content/accuracy and are not liable for any third-party materials, websites, products, or services.

  • Please review third-party policies before engaging in any transaction with them. Any concerns/claims must be directed to the third party.

10) User Comments, Feedback & Submissions

  • If you send us ideas, designs, suggestions, proposals, plans or other materials (“comments”), you agree we may edit, copy, publish, distribute, translate and use them in any medium, at any time, with no obligation to (1) keep them confidential, (2) pay compensation, or (3) respond.

  • We may (but are not obliged to) monitor, edit or remove content that we consider unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or which violates any rights or these Terms.

  • You agree your comments won’t violate any third-party rights, or include unlawful/abusive/obscene material, viruses, or malware. Don’t use a false email or mislead us/others as to origin. You’re solely responsible for your comments and their accuracy.

11) Personal Information

Your submission of personal information is governed by our Privacy Policy: [link to Privacy Policy].

12) Errors, Inaccuracies & Omissions

  • Occasionally the site or service may contain typographical errors or inaccuracies (e.g., product descriptions, pricing, promotions, shipping charges, transit times, availability).

  • We may correct errors/inaccuracies/omissions and change/update information or cancel orders if something is inaccurate, at any time, without notice (including after an order is submitted).

  • We’re not obligated to update information unless required by law.

13) Prohibited Uses

You must not use the site or its content:

  • (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate any regulations/laws; (d) to infringe intellectual property rights;

  • (e) to harass/abuse/insult/harm/defame/slander/intimidate/discriminate; (f) to submit false or misleading information;

  • (g) to upload viruses or malicious code; (h) to collect or track others’ personal info; (i) to spam/phish/pharm/pretext/spider/crawl/scrape;

  • (j) for obscene/immoral purposes; (k) to interfere with or bypass security features of the service or related websites.

We may terminate your use of the service for violating any prohibited use.

14) Disclaimer of Warranties; Limitation of Liability

  • We don’t guarantee the service will be uninterrupted, timely, secure, or error-free.

  • We don’t warrant that results from using the service will be accurate or reliable.

  • We may remove or cancel the service at any time, without notice.

  • You agree the service and all products/services delivered through it are provided “as is” and “as available,” without warranties of any kind (express or implied), including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

  • In no event shall Stickky or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any indirect/special/incidental/consequential damages (including lost profits/revenue/savings, data loss, replacement costs), whether based in contract, tort, strict liability or otherwise, arising from your use of the service or any product, even if advised of the possibility.

  • In jurisdictions that don’t allow such exclusions/limitations, our liability is limited to the maximum extent permitted by law.

15) Indemnification

You agree to indemnify, defend and hold harmless Stickky and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand (including reasonable legal fees) made by any third party due to your breach of these Terms or violation of any law or third-party rights.

16) Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted, and the unenforceable portion will be deemed severed—without affecting the validity of the remaining provisions.

17) Termination

  • Obligations and liabilities incurred before termination survive termination.

  • These Terms remain in effect unless terminated by you or us. You may terminate at any time by stopping use of the site and notifying us.

  • If we believe you’ve breached these Terms, we may terminate your access without notice and you remain liable for amounts due up to the termination date.

18) Entire Agreement

These Terms and any policies or operating rules posted on the site constitute the entire agreement between you and us and supersede any prior agreements (oral or written) relating to the service.

Any ambiguities in interpretation shall not be construed against the drafting party.

19) Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

20) Changes to Terms

You can review the most current version of these Terms on this page.

We may update, change or replace any part of the Terms by posting updates here. Your continued use of the site after changes are posted means you accept those changes.

21) Contact Information

Questions about these Terms? We’re happy to help:

Stickky Ltd

📧 lorena@stickky.net

📍 34 Bowden Road, Poole, BH12 4PW, UK

📞 +44 7808 569526

📇 Company No.: 13111048

Quick links to reference in this doc

  • Refund/Returns Policy: link

  • Privacy Policy: link